Fitness Champ
Support
Answers to common questions. Can't find yours? Head to the Contact page.
Activity & steps
How do I get automatic step tracking?
Open Settings inside the app and connect Apple Health (iOS) or Health Connect (Android). Once granted, your daily steps, distance, and active calories fill in the Move ring automatically.
My Move ring says steps are unavailable — why?
Either your device doesn't have a health data store, or permission hasn't been granted yet — reconnect from Settings. On some Android phones, Health Connect only has data once another app (like Google Fit or your phone maker's health app) is actively writing steps to it — Health Connect itself doesn't count steps on its own.
How does tracking a walk or run work without GPS?
Distance is estimated from your live step count and your height (set it in Settings for a more accurate stride estimate) — by design, Fitness Champ never uses your location.
Workouts
Can I delete a workout plan?
Yes — open the plan and delete it from there.
Can I delete a single logged workout or tracked activity from my history?
Not from within the app at the moment. Uninstalling the app clears everything, since all history is stored locally on your device — see the Privacy Policy.
An exercise's demo image won't load
Exercise images load from the internet the first time you view them, so check your connection. Once loaded, they're cached for faster access.
Data & account
Do I need an account to use Fitness Champ?
No. Every feature works without one, and your log stays on your phone. An account is optional: sign in with Apple or Google in Settings → Account to back up your data and sync it between your phones.
Is my data backed up anywhere?
Only if you sign in. Without an account everything is stored on your device, so uninstalling the app deletes it. You can also export a backup file any time from Settings → Your data.
Can I change units between kg/lb and km/mi?
Yes — set your preferred units once in Settings.
How do I turn off streak reminders or usage stats?
Streak, check-in and weekly recap notifications each have a switch in Settings → Reminders. Anonymous usage stats can be turned off in Settings → Share usage stats.
Delete your account
Deleting your Fitness Champ account permanently removes the account, the copy of your log synced to it (food, water, weigh-ins, measurements, workouts, plans, reminders and settings) and any backed-up progress photos from our servers. It can't be undone.
- Open Fitness Champ and tap the gear icon (top right of any tab).
- Tap Account, then Delete account, and confirm.
The data on your phone stays until you delete it or uninstall the app. Can't open the app? Email fitnesschamp@raymish.com from the address you signed in with (or tell us it was Sign in with Apple's private relay address) and we'll delete the account and its data within 30 days. Subscriptions are managed by Apple or Google — cancel them in your store account.